Our customer after-sales centre will respond to all your needs

MF TECNO is always by their customer's side, wherever they may be, offering them a rapid and effective after-sales service. A group of highly-specialised technicians are available to solve any machine operating problems.

Plant maintenance is always guaranteed, whether it be scheduled or urgent.

Customer care

We offer immediate telephone support to all customers that call us; we manage to solve problems in real time or we make an appointment for on site intervention.

Teleservice

All machines can be equipped with a teleservice device. This means one of our programmers can access the machine software remotely and correct any errors.

On-site maintenance

In order to intervene promptly, the company offers a fully stocked spare parts warehouse (98% of the spare parts are in stock), which are delivered via courier service or directly by our technical staff.

Spare parts

The company can guarantee the necessary spare parts over time for any type of machine manufactured.

DO YOU NEED HELP?

MF TECNO is always by your side, offering you consultancy in the design phase of the packaging plant and after-sales assistance

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Case history

When automation improves your work

In developing countries, the transition from manual production to automation aims to reduce the cost of labour and increases production levels. This is the case of the complete line for sugar bagging created by MF TECNO and destined for East Africa.