Our customer after-sales centre will respond to all your needs

MF TECNO is always by their customer's side, wherever they may be, offering them a rapid and effective after-sales service. A group of highly-specialised technicians are available to solve any machine operating problems.

Plant maintenance is always guaranteed, whether it be scheduled or urgent.

Hot-line

We offer immediate telephone support to all customers that call us; we manage to solve problems in real time or we make an appointment for on site intervention.

Teleservice

All machines can be equipped with a teleservice device. This means one of our programmers can access the machine software remotely and correct any errors.

On-site maintenance

In order to intervene promptly, the company offers a fully stocked spare parts warehouse (98% of the spare parts are in stock), which are delivered via courier service or directly by our technical staff.

Spare parts

The company can guarantee the necessary spare parts over time for any type of machine manufactured.

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MF TECNO is always by your side, offering you consultancy in the design phase of the packaging plant and after-sales assistance

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MF TECNO and measures taken for COVID-19 emergency

MF TECNO, in the face of continuous national and international developments regarding the present health emergency caused by COVID-19, has made great efforts to adapt to the regulations of the competent authorities, sometimes even applying additional measures with respect to those required, because the health and safety of its employees are the top priority.